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Zeylan Spices
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Return and Refund Policy

At Zeylan Spices, your satisfaction is our top priority. We take great care in ensuring that every product reaches you in perfect condition. However, if you are not completely satisfied with your purchase, we are happy to help.

RETURNS

We accept returns within 30 days from the date of delivery. To be eligible for a return:

  • The item must be in its original, unopened, and unused condition.
  • It must be returned in the original packaging.
  • You must provide the order number or proof of purchase.

Please contact us at info@zeylanspices.com before sending any return, so we can guide you through the process.

RETURN SHIPPING COSTS

We collect and use your data for the following purposes:
  • The buyer is responsible for paying the return shipping cost.
  • Return shipping costs are non-refundable, unless the item received was incorrect or damaged.
  • We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

DAMAGED OR INCORRECT ITEMS

If you receive a damaged or incorrect product, please contact us within 7 days of delivery at info@zeylanspices.com with your order number and photos of the issue.
We will arrange a replacement or refund at no additional cost to you.

CONTACT US

For any questions about our Return and Refund Policy, please contact us:

Effective Date: 04.11.2025
Website: https://www.zeylanspices.com
Email: info@zeylanspices.com

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